‘Information provided courtesy of Cortech Developments Ltd’
Employee onboarding is the process of helping new staff integrate into a business, which is not the same as training. Onboarding is the management of the early stages of a relationship between an organisation and a new employee and begins the very second the job offer is made.
Cortech Developments – Our onboarding process, why we believe it is vital to the business, and the services we deliver for our customers.
A well-managed employee onboarding process can deliver engaged and productive members of staff who understand the company culture and their role in it. If however, onboarding is badly managed or ignored altogether, a business can see a rapid loss of reputation and profit as it fails to engage and retain the best quality staff.
An article published by Business News Daily states:
- Over one-third of companies do not have a structured onboarding process.
- The focus of onboarding is often orientation, instead of the long-term productivity and success of the employee.
- Poor onboarding is a major cause of employee turnover, which can cost a company 100-300% of the employee’s salary in total.
An onboarding program helps employees to stay engaged, and engaged employees who care about the business they work for will help it grow and better serve its customers. They will be actively looking for solutions and opportunities, and want to represent the business as best they can.
Companies with more engaged employees have better results than companies with fewer engaged employees. Some of the positive outcomes associated with having more engaged employees include:
- Higher profits and lower turnover rates.
- Better safety records and higher product quality.
- Positive PR – better customer evaluations.
- Employees are absent for fewer days.
- Maintaining strong connections with employees.
Jason Blundell, Head of Sales & Marketing, comments “At Cortech we value our people and as a result, have a low turnover of staff. Engaging on an individual basis is crucial to their empowerment and our onboarding process is just one of the many ways we ensure our existing team and new starters feel welcome in their environment.”
Cortech has recently grown its Support Sales Team with the appointment of Harriet Spinks, the new Sales Proposal Coordinator. Harriet brings with her a wealth of sales administration experience that she has accumulated working across different sectors including sales and letting, airline, and promotional merchandise over the years.
As with all new members of the team, Harriet went through a comprehensive onboarding process that is designed to make all new employees feel welcomed, engaged, valued, and prepared to succeed in their new roles. It takes time to reach full benefits, and Cortech believes that following the 5C’s onboarding module – compliance, clarification, culture, connection, and check backs provides a truly above-average employment experience.
Impressed by the onboarding process she went through, Harriet explains “From my very first day I was welcomed into a friendly warm environment and have been constantly supported throughout my training process. I immediately felt at ease …
