The importance of a good onboarding process

Your Step-By-Step Guide To Better New Hire Onboarding | EdgePoint Learning

‘Information provided courtesy of Cortech Developments Ltd’

Employee onboarding is the process of helping new staff integrate into a business, which is not the same as training. Onboarding is the management of the early stages of a relationship between an organisation and a new employee and begins the very second the job offer is made.

Cortech Developments – Our onboarding process, why we believe it is vital to the business, and the services we deliver for our customers.

A well-managed employee onboarding process can deliver engaged and productive members of staff who understand the company culture and their role in it. If however, onboarding is badly managed or ignored altogether, a business can see a rapid loss of reputation and profit as it fails to engage and retain the best quality staff.

An article published by Business News Daily states:

  • Over one-third of companies do not have a structured onboarding process.
  • The focus of onboarding is often orientation, instead of the long-term productivity and success of the employee.
  • Poor onboarding is a major cause of employee turnover, which can cost a company 100-300% of the employee’s salary in total.

An onboarding program helps employees to stay engaged, and engaged employees who care about the business they work for will help it grow and better serve its customers. They will be actively looking for solutions and opportunities, and want to represent the business as best they can.

Companies with more engaged employees have better results than companies with fewer engaged employees. Some of the positive outcomes associated with having more engaged employees include:

  • Higher profits and lower turnover rates.
  • Better safety records and higher product quality.
  • Positive PR – better customer evaluations.
  • Employees are absent for fewer days.
  • Maintaining strong connections with employees.

Jason Blundell, Head of Sales & Marketing, comments “At Cortech we value our people and as a result, have a low turnover of staff. Engaging on an individual basis is crucial to their empowerment and our onboarding process is just one of the many ways we ensure our existing team and new starters feel welcome in their environment.”

Cortech has recently grown its Support Sales Team with the appointment of Harriet Spinks, the new Sales Proposal Coordinator. Harriet brings with her a wealth of sales administration experience that she has accumulated working across different sectors including sales and letting, airline, and promotional merchandise over the years.

As with all new members of the team, Harriet went through a comprehensive onboarding process that is designed to make all new employees feel welcomed, engaged, valued, and prepared to succeed in their new roles. It takes time to reach full benefits, and Cortech believes that following the 5C’s onboarding module – compliance, clarification, culture, connection, and check backs provides a truly above-average employment experience.

Impressed by the onboarding process she went through, Harriet explains “From my very first day I was welcomed into a friendly warm environment and have been constantly supported throughout my training process. I immediately felt at ease …

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Emergency First Aid in Sports

Clinical Massage Therapy for Sports Injuries in Cranford, NJ

The FA Basic Sports First Aid course is a foundation first aid sports-specific course for ‘lay first aiders’. Aimed specifically at sports coaches, PE teachers, personal trainers, athletes, gym supervisors, teachers, parents and volunteers, who have a responsibility for the health and safety, and well-being of their athletes. The course is also suitable for athletes who wish to broaden their knowledge and be able to help their peers should the need arise. The provision of first aid is essential to support organised amateur and professional sporting activities for adults and minors in the UK.

The Centaur Training Services administered course aims to:

  • To provide the student with an understanding of the general duties, responsibilities and treatment principles of first aid.
  • To provide students with the basic knowledge, skills and attitude necessary to recognise and differentiate major from minor injuries and the ability to offer basic first aid and injury/illness management and advice to a participant who has sustained illness/injury when engaged in sports activity, or sports environments.


On completion of the course, the student should be able to:

  • Describe the duties, responsibilities, general treatment principles and priorities of emergency care provision.
  • Describe the elements of pre-event preparation for emergency care provision.
  • Demonstrate an understanding of basic anatomy and physiology in relation to first aid.
  • Conduct the logical ‘on-field’ assessment SALTAPS (See, Ask, Look, Touch, Active, Passive, Strength), to assess if an athlete needs to be rested or removed from the field of play, and apply the principles of infection control if necessary.
  • Recognise and respond to the signs and symptoms of common injuries and illnesses.

The course is divided into three modules:

  • General principles of first aid and emergency aid.
  • Common musculoskeletal injuries, ‘on-field’ assessment and basic first aid management for acute soft tissue injury.
  • Common medical conditions, the first aid kit and after-incident issues.

The FA Basic Sports First Aid course requires that candidates understand the principles, practice, and ethics of first aid. To be eligible for assessment and certification students must have completed all elements of the course. Assessment consists of 5 minutes (oral questioning) of practical observation in basic life support. The assessment will relate to the student’s knowledge and understanding of the course content; the scenario will be either the recognition and response to an illness or the recognition and response to an injury.

Once attained, the qualification lasts three years and to remain qualified, holders must complete another course within the final three months before the expiry of their current qualification. Students must be 16 years of age or over on the date of the start of the course. This course is accredited by FAIB but can be accredited by Qualsafe awards for a small extra fee, depending on your needs (you must inform Centaur Training Services if you want it to be accredited by Qualsafe when booking).

First Aid – What do I need

It is recommended that employers conduct a new risk assessment regularly so that they select the most appropriate course …

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